Proactive Security Solutions Account Manager

A leading cybersecurity firm is seeking a Technical Account Manager in Madrid to provide tailored support and guidance to clients. The ideal candidate will have a deep understanding of customer business and technical needs, along with strong troubleshooting skills. Responsibilities include managing customer incidents, producing service reports, and working closely with stakeholders. A Bachelor's degree in a related field and a minimum of 6 years in technical support are required. Fluency in Spanish and business level English are essential for this role.