Job Description
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Date: 20 Jan 2026
Office Location: Darwin, Northern Territory, AU, 0800
Company: NEC Corporation
About The Role
The Problem Coordinator is responsible for the effective implementation and oversight of the Problem Management process across multiple client accounts. This role plays a key part in minimising the impact of Problems on business operations by ensuring that the root causes of Incidents are systematically identified, investigated, and resolved.
Operating in a complex, multi-customer environment, the Problem Coordinator must be an analytical thinker with a strong understanding of ITIL practices, excellent coordination and communication skills, and a proactive approach to Problem-solving.
Key responsibilities include reviewing and coordinating all Problem and Change Management activities within assigned accounts, contributing to the timely identification and resolution of Problems,...
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