Problem Management Analyst

Dellent is a consulting company focused in System Information and Telecommunications. Our goal is to help our candidates and consultants to take a step forward in their careers through projects that meet their needs and expectations.

In this project you'll contact with the European stock market area. Despite its development center being located in Porto and all administrative support in Lisbon, you will be part of a multicultural team that is spread across several European cities.

We are seeking an
Problem Management Analyst
to join our team in
Porto (hybrid model)
.

Required Skills & Experience

• Degree in Computer Science, Business Administration, or a related field.
• Basic knowledge of IT software and hardware.
• Strong understanding of IT Service Management (ITSM) processes.
• Excellent communication skills and fluency in English.
• Strong critical thinking and root cause analysis skills.
• High sense...