Process Analyst

Overview

Job Description of Process Analyst in Australia: Ability to identify opportunities, create solutions, present them as business cases to key stakeholders and execute the solution proposed.

Hands-on experience in Signavio Products (or any other BPM tools like IBM BPM, Appian, Blueworks Live, Pega) Process Manager, Process Intelligence & Workflow Accelerator.

Complete understanding of Process modelling and BPMN 2.0 standard to be followed for Process architecture.

Understanding of key customer processes, such as Order-to-Cash, Procure-to-Pay, Issue-to-Resolution and automating business process models and cloud-based services, etc.

Experience working with ERP & CRM systems (e.g. Microsoft, Oracle, SAP, Salesforce), data extraction, data analysis, reporting, etc.

Experience with SQL, database technologies, ETL, and/or programming (Java, Python, R, etc.).

Process mapping and identifying non value add steps to create le...