Process Analyst

Role Overview

We are looking for an entry-level Capacity and Process Analyst to support daily workforce and capacity tracking, operational reporting, forecasting, and process documentation . This role is ideal for fresh graduates or early-career professionals who are eager to build hands-on experience in operations analytics, capacity planning, and process improvement within a dynamic business environment.

What You’ll Do

In this role, you will help drive day-to-day operational efficiency by collecting, validating, analyzing, and reporting capacity and workforce data . You will work closely with the Capacity and Process Improvement Manager and collaborate with operations teams, gaining exposure to data analysis, forecasting, reporting, and continuous improvement initiatives .

Key Responsibilities

• Monitor, analyze, and interpret capacity, workload, utilization, and productivity data to ide...