Job Description

Job Description

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Role Description

Person would be responsible for Indexing and Claims. Ability to understand Claims receipts and Index accurately followed by Accurate Claims setup and adjudication is required. Process may involve Indexing and Claims to be done separately by different pool of associates

Education/Experience

  • Minimum – Graduate
  • 1-2 years of customer service experience in International BPOs (non-voice)
  • Candidates to have worked in a previous North American Insurance company with Healthcare knowledge/ experience
  • 1-2 years of industry experience (annuity, mutual funds, banking, or insurance) preferably in Claims adjudication

    • Skills/Knowledge

  •  Good written and verbal communication skills—Ability to understand conventional English names is critical
  •  Good mathematical aptitude
  •  Good commitment to customer service and quality
  •  Good resear...

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