Job Description
Job Description: International Voice Process Associate
Position: International Voice Process Associate
Department: Customer Support / BPO Operations
Work Mode: On-site
Shift: Night Shift (US process)
Location: R.S. Puram, Coimbatore.
About the Role:
We are looking for energetic and customer-focused individuals to join our International Voice Process team. The role involves handling inbound/outbound calls, providing excellent customer support, resolving queries, and ensuring high levels of customer satisfaction for global clients.
Key Responsibilities:
- Handle inbound and outbound calls from international customers with professionalism and courtesy.
- Resolve customer queries, issues, and complaints in a timely and effective manner.
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