Process Associate

OBJECTIVE OF ROLE Deliver exemplary customer service via phone calls email social media As part of the Contact Center team manage phone calls email social media customer s requests and handle queries about new reservations changes to existing bookings and other services KEY RESPONSIBILITIES Deliver exemplary customer service via phone calls email social media As part of the Contact Center team manage phone calls email social media customer s requests and handle queries about new reservations changes to existing bookings and other services EXPERIENCE 0-3 years QUALIFICATION Graduate ABILITIES ABOUT US IGT Solutions IGT is committed to simplifying complex customer interactions while delivering a seamless experience It provides integrated BPM Technology and Digital Services Solutions for clients across industries IGT Solutions is a next-gen customer experience CX company defining and delivering transformative experiences for the global and most in...