Process Associate

Role Summary

Seeking a detail-oriented Process Associate to manage and validate brand/social media data on our SaaS platform, perform analysis using MS Excel , and ensure data accuracy. Ideal candidate is passionate about data, analytics, and social media ecosystems across industries like influencers, gaming, films, and TV.

Key Responsibilities

• Data & Platform Operations: Manage proprietary SaaS workflows; research, collect, and upload brand/social media data; oversee social media handles across industries.
• Data Quality & Analysis: Perform data cleaning, validation, QA checks; analyze datasets using advanced Excel; maintain structured trackers and documentation.
• Collaboration & Improvement: Work with cross-functional teams; communicate progress/issues; improve processes and efficiency.

Skills & Competencies

• Technical: Advanced MS Excel (VLOOKUP/XLOOKUP, INDEX-MATCH, Pivot Tables), data cleaning/validation; exposure to Zendesk, Asana, JIRA (preferred).
• Analytical & Soft Skills: Attention to detail, problem-solving, clear communication, ability to prioritize and meet deadlines.

Qualifications & Experience

• Graduate (Bachelor’s preferred); certifications in Data Analytics/Advanced Excel (preferred).
• 0–5 years in Process Associate, Data Ops, Data Analyst, or MIS roles; experience with large datasets and reporting is a plus.

Performance Expectations

• Deliver accurate/timely data updates and reports.
• Maintain high data quality standards.
• Drive efficiency through automation and process improvements.
• Provide insights for business decisions.

Why Join Us?

Opportunity to build expertise in Process Associate , data operations, analytics, and social media intelligence within a fast-growing environment, gaining hands-on exposure to real-world data systems and digital ecosystems.