Process Consultant

Process Consultant - Digital Transformation | Up to £65,000 | Hybrid | Birmingham, Leicester, or Leeds

A major financial services organisation is undergoing significant digital transformation, moving from legacy systems into a modern, product-led operating model. They are mid-way through migrating core operations onto Salesforce and embedding intelligent automation across the business.

The Role

As a Process Consultant, you will lead process improvement across digital and operational teams, using Lean thinking to redesign and optimise end-to-end processes. This role sits at the intersection of Product, Digital and Operational Excellence.

You will be part of a collaborative team from varied backgrounds including financial services, telecoms, energy, manufacturing, and consulting. The team consists of 3 Optimisation Consultants and 6 Process Analysts, with matrix leadership responsibility over the analysts.

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