Job Description

For one of our clients in the French speaking part of Switzerland, in Geneva, we are recruiting an Process Documentation Manager who is open-minded and client-oriented, is passionate about his work, who believes in success and has a strong team spirit. Are you looking for you next challenging position? This opportunity is for you!

Responsibilities :

  • Develop and own the framework for process documentation ensuring consistency and quality.
  • Engage with stakeholders across IT and business teams to map and analyse current-state processes.
  • Identify and propose opportunities for process improvement, automation, and AI integration.
  • Oversee the creation and maintenance of process documentation using tools like Visio, ensuring it remains relevant and actionable.
  • Lead workshops and facilitate discussions to gather process inputs and validate outputs with stakeholders.
  • Collaborate with analysts and IT teams to define requirement...
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