Job Description

A leading BPO organization based in Taguig, Philippines is seeking a Business Excellence Manager. This role involves leading process improvement initiatives, optimizing service delivery, and ensuring client alignment within shared services operations. The ideal candidate will have a bachelor's degree in business or engineering, 5+ years of experience in operational excellence, and Lean Six Sigma certification. Excellent analytical, problem-solving, and communication skills are required for success in this position.
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