Job Description

Job Title: Process Excellence Manager

The Process Excellence Manager will lead enterprise-wide process optimization and transformation initiatives to enhance operational efficiency, quality, and scalability across the organization. Using the DMAIC framework and other continuous improvement methodologies, this role will deliver measurable business impact, including cost savings, cycle time reduction, automation adoption, and improved service delivery. The role also focuses on building organizational capability by training and mentoring teams in process excellence tools and techniques.

Key Responsibilities:

Enterprise Process Improvement & Optimization

  • Lead company-wide process improvement initiatives using the DMAIC framework
  • Redesign and streamline cross-functional processes to improve efficiency and customer experience
  • Identify automation and digitalization opportunities to eliminate manual w...

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