Job Description

**Job Title: Process Executive - Customer Support-** **Arabic & English**



**Location: Malaysia**



**Language required: Arabic & English**



**Detailed Role & Responsibilities**



+ Listing Review (Verify and review information as per policy and guidelines)

+ Analyze the data, reviews, moderates and fixes relevant data, Resolves user reports and queries

+ Basic Listing Review

+ Listing verification. Identify spam trends and escalate to relevant teams

+ Adhere to process quality metrics and strive to exceed the monthly/annual quality & productivity targets.

+ Gather information via outbound calls to businesses

+ Work collaboratively with the Team Leads



**Core Competencies**



+ Excellent written, reading & spoken communications skills in English & Arabic Language; also understanding of local/native culture.

+ Ability to...

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