Process Improvement Lead

Process Improvement Lead

Horley | £44.4k - £55.5k per annum (dependent on skills and qualifications)

Full Time| Hybrid – Minimum 3 days in office

Competitive pension scheme – Enhanced maternity/paternity pay – Life assurance – Holiday Plus – Cycle2work Scheme & more

REQ5385

We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here's how you will contribute…

The Process Improvement Lead will provide strategic leadership for the continuous improvement of Operational Administration and non-dispatch functions within the Operational Control Centre (OCC). This role is pivotal in shaping operational excellence, driving efficiency, reducing costs, and enhancing quality across critical processes that support field operations. The position will influence transformation initiatives, ensure benefit realisati...