Job Description

Join to apply for the Process Improvement Manager role at TTEC

As a Process Improvement Manager working remotely in Manila, Philippines, you’ll be part of bringing humanity to business.

What You’ll Do

  • Develop and maintain reports that enable the management of continuous performance improvement and operational excellence
  • Monitor and maintain improvements via robust Control Planning and Compliance Measures
  • Communicate ongoing project performance with management at various levels of the organization and participate in the planning and development of client‑facing presentations with supporting tools and documentation
  • Recommend process standards to ensure consistent methodology and provide Lean Six Sigma educational support to the organization
  • Coach prospective students through our Lean Six Sigma Education offerings (White Belt, Yellow Belt, Green Belt)
  • Support departmental improvements such as to...

Apply for this Position

Ready to join TTEC? Click the button below to submit your application.

Submit Application