Job Description
Join to apply for the Process Improvement Manager role at TTEC
As a Process Improvement Manager working remotely in Manila, Philippines, you’ll be part of bringing humanity to business.
What You’ll Do
- Develop and maintain reports that enable the management of continuous performance improvement and operational excellence
- Monitor and maintain improvements via robust Control Planning and Compliance Measures
- Communicate ongoing project performance with management at various levels of the organization and participate in the planning and development of client‑facing presentations with supporting tools and documentation
- Recommend process standards to ensure consistent methodology and provide Lean Six Sigma educational support to the organization
- Coach prospective students through our Lean Six Sigma Education offerings (White Belt, Yellow Belt, Green Belt)
- Support departmental improvements such as to...
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