Process Optimization Lead

Eurovision Services is seeking a highly motivated Process Optimization Lead to become part of our Operations Team in Madrid, Spain.

The Operations department serves as the central point of contact for all customers receiving operational services. This division is responsible for delivering high-quality broadcasting services, implementing reliable solutions to provide outstanding value in the transmission of top-tier sportive events around the globe.

As a Process Optimization Lead, you will be responsible for optimising end-to-end operational processes and workflows across our Operations teams (Booking, Service Management, Event Delivery, NOC, etc.) and their interfaces with Commercial, Finance, and Technology. Reporting to the COO and to the Head of Corporate Transformation, the mission of this role is to identify efficiency gains, reduce operational complexity, and build a scalable operational backbone by defining standardised processes a...