Job Description

Process & Performance Data Manager


  • Lead a specialist data team delivering trusted performance insight to support executive and board-level decision making.

  • Drive data-led understanding of operational, financial and customer outcomes to inform process improvement and remediation activity.

  • Hybrid role with 80% homeworking and 20% in Stratford-upon-Avon

    • About the role

    As Process & Performance Data Manager, you’ll lead a specialist data team responsible for delivering high-quality insight that informs senior decision-making across Customer Services and the wider business. You’ll oversee the design and delivery of performance, MI and KPI frameworks that bring together operational, financial and customer data to provide a single, trusted view of business performance, process effectiveness and remediation activity.


    Working closely with senior stakeholders, Finance and the Data Centr...

    Apply for this Position

    Ready to join NFU Mutual? Click the button below to submit your application.

    Submit Application