Job Description

📢 Job Opportunity | QA – Team Lead (QA–TL) | HCLTech – Chennai

We are hiring QA – Team Leads for our Chennai location. Candidates with experience in the Insurance or Banking (BFSI) domain are encouraged to apply.

📍 Location: Navalur Chennai

⏳ Joining: Immediate to 15–20 days preferred

Key Responsibilities:

  • Ensure accuracy, integrity, and timely delivery of QA data and reports
  • Monitor project performance and compliance with measurement standards
  • Validate dashboards, metrics, and sampling plans
  • Handle rebuttals and drive reduction in overturned cases
  • Participate in client calls and ensure SLA adherence
  • Provide effective CAPA (Corrective & Preventive Actions)
  • Support CTQ (Critical to Quality) identification
  • Identify process gaps and escalate critical issues with analysis
  • ...

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