Job Description

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Reporting to the Director of Contract Logistics, the Process Specialist will optimize organizational performance by analyzing, reviewing and improving business workflows to increase efficiency, reduce waste, and ensure compliance. Additionally, the Process Specialist will bridge gaps between teams, manage projects as well as implement, monitor and document new procedures.


Primary Duties:

  • Workflow Analysis: Examines existing operational procedures to identify bottlenecks, inefficiencies, and areas for improvement.

  • Process Improvement: Designs and implements streamlined, cost-effective, and higher-quality workflows.

  • Documentation & Compliance: Creates, maintains, and updates standard operating procedures (SOPs), work instructions, and documentation for regulatory compliance.

  • Collaboration: Partners with cross-functional teams (e.g., IT, operations, finance) to ensure process change...

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