Job Description

About JuanHand

JuanHand is the leading fintech cash loan app in the Philippines. Over the past six years, we have successfully disbursed more than PHP 85 billion and reached 25 million+ registered users nationwide.

We are the official lending partner of TikTok PayLater and Lazada Fast Cash , and a proud member of FinVolution Group , one of Asia’s largest fintech lending companies listed on the New York Stock Exchange (NYSE) .

Job Overview

The Process Specialist supports the execution, monitoring, and continuous improvement of operational processes across key business functions such as collections, telemarketing, and customer service. This role works closely with cross-functional teams to ensure process compliance, operational efficiency, and timely issue resolution.

Key Responsibilities

  1. Process Execution & Monitoring

    • Support the implementati...

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