Job Description

We are looking for workforce specialists who can start ASAP.

About the job: Process Specialist - WFM (Alabang) | Onsite

Benefits

  • HMO for Employee and 2 Dependents (On Day 1)
  • Quarterly performance bonus
  • Outstanding career development opportunities
  • 15% Night Differential
  • 24 Leaves Annually

Qualifications

  • Bachelor's degree graduate, any field.
  • 3 years of WFM experience, preferably in BPO/shared services.
  • Must also be exposed to scheduling, capacity planning, forecasting, and reporting.
  • Knowledge with using WFM Scheduling tools (Verint, Genesys, IEX, Aspect, or the like) is a plus
  • Has strong knowledge with MS Office Tools (Excel in particular)
  • Amenable to working in shifting schedules.
  • Amenable to working ONSITE (Alabang).
  • Able to start ASAP
  • IMPORTANT: PLEASE UPDATE YOUR CV TO CLEARLY INDICATE YOUR ...

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