Process Training Manager//International Voice Process

Leading BPO in Kolkata

Hiring for Process Training Manager

International Voice Process

Must be working as Training Manager on papers for at least 1 year in BPO in International BPO(Customer service)

Candidates willing to relocate can also apply

Shifts 24*7

IMMEDIATE JOINERS PREFERRED

Interested candidates can mail cv at [email protected] or call at 8467054123

Roles & Responsibilities

Identify and assess future and current training needs through job analysis, career paths, annual

performance appraisals and consultation with line managers

Draw an overall or individualized training and development plan that addresses needs and expectations

Conduct effective induction and orientation sessions

Monitor and evaluate training program’s effectiveness, success and ROI periodically and report...