Job Description

RESPONSIBILITIES:

The functions listed below are those that represent the majority of the time spent working in this position. Management may assign additional functions related to the type of work of the position as necessary.

Provides clerical and administrative support for the Children and Family Services Division. Responsibilities include covering the lobby area; processing mail; performing data entry of forms into multiple systems; investigating and reconciling discrepancies in case files; completing criminal background and central registry checks within required timeframes; answering multi-line telephones; routing calls and recording messages; typing forms, correspondence, and reports; and performing other clerical duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES: 

  • Experience using multi-line phone systems

  • Working knowledge of Microsoft Office and Windows

  • Effective oral, written, and interpersonal...

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