Processing Officer

Salary: £25,989 - £26,824

Hours per week: 37 hours

Interview date: Week Commencing Monday 19 January 2025

Business Support - Behind-the-Scenes Excellence

Join Wiltshire Council as a Processing Officer to make a difference using your meticulous, investigative skills. Processing Officers serve as the first point of contact for Wiltshire Council Parking Services, handling telephone, email, and face-to-face enquiries. They provide guidance and assistance to resolve issues, ensuring everything is processed accurately within legal and policy frameworks.

The team manages a variety of tasks including issuing permits, responding to challenges made against penalty charge notices, and addressing general parking-related enquiries. The postholder will be called upon to use their strong analytical and communication skills, using their attention to detail to ensure complex information is delivered accurately and concisely.

As the first point of c...