Prod Services Support Analyst

Job Description

What is the opportunity?This is an exciting opportunity to join a rapidly growing team supporting a stable but growing business at a major Global Bank. Working to support a growing Capital Markets organization, this candidate will join the existing hands of RTB (Run the Bank) production support team. This role is within the CBDT (Client Banking and Digital Technology) Production Services group based in Malaysia that covers portfolio of applications in the Client Technology spaceMission statement: Deliver Best-in-class service by providing the maximum level of system stability through efficiency, automation, capacity management and mitigation of risk.What will you do- Support the continuous evolution of the platform to automate manual processes / actions.- Work closely and integrate with the CTB (Change The Bank) team to engage in collaborative agile based development
- Focus on the Service Transition phase of ITIL by driving adopti...