Job Description


  • Define and execute product roadmaps aligned with business goals.

  • Track market trends, customer needs, and competitor activity to identify new opportunities.

  • Act as the main point of contact for customers using digital solutions.

  • Provide guidance on maximizing the value of products in clinical and operational workflows.

  • Collect and analyze customer feedback to improve products and applications.

  • Manage escalated technical issues and support resolution efforts.

  • Track KPIs for product adoption and customer satisfaction.

  • Support sales and marketing teams with go-to-market strategies and customer engagement.

  • Oversee product installation and configuration.

Array

  • Bachelor's degree in Biomedical Engineering, Computer Engineering, Health Informatics, Business, or related field (Master's preferred).

  • 5+ years of experience in product or application management in healthcare technology.

  • Strong understanding of digital solutions, data systems, and clinical workflows.

  • Experienced in customer-facing roles, training, and technical support.

  • Strategic thinker with excellent communication, presentation, and leadership skills.

  • Fluent in English

Our client is a global leader in digital healthcare solutions, offering software and platforms that improve efficiency, data management, and patient care in medical settings. They are known for innovation and high-quality support for their users worldwide.


  • Opportunity to shape the adoption of advanced digital healthcare tools.

  • Professional growth and exposure to innovative digital healthcare technologies.

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