Product Consultant

Position Title: Product Consultant

Position Description: Ensure maintenance of best practices, analysis procedures and consistency between projects through oversight of analysis team. Assist the regional sales team by offering useful insights and in-depth product knowledge. Initiate discussions with senior management to inform and guide key decisions, including the allocation of resources. Keep an eye on and study rival activities, what customers like, and market shifts. Set up and run user training sessions and give ongoing help. Look over update team training materials and process docs on a regular basis. Work with outside vendors to make sure they fit with the program setup. RFP/RFI processing in the region. Participate in sales and marketing initiatives across the region to drive business opportunities for the Loyalty line of business. Take charge of the deliverables and be the main contact for all business questions from clients and offshore IBS teams. Keep ...