Product Experience Manager

The Product Experience Manager is responsible for owning and improving the end-to-end player experience across the BingoPlus slot platform. This role focuses on identifying experience gaps, optimizing user journeys, and working cross-functionally to ensure product features, game flows, and operational touchpoints deliver a smooth, engaging, and commercially effective experience.

This position acts as the bridge between Product, Slot Operations, UX/UI, Data, and Customer-facing teams, translating player behavior and feedback into clear experience improvement initiatives.

Key Responsibilities

• Own and continuously improve the end-to-end user experience across slot gameplay, platform flows, and key user journeys
• Identify experience pain points and friction across onboarding, gameplay, rewards, payments, and retention flows
• Translate user behavior data, feedback, and performance metrics into clear experience improvement proposals
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