Job Description

Job Title: Product Manager – Retail

Job Summary


The Product Manager – Retail is responsible for defining, developing, and managing retail products or solutions that meet customer needs and business goals. This role works cross-functionally with merchandising, marketing, supply chain, technology, and operations teams to deliver profitable and customer-centric retail products.


Key Responsibilities


  • Define product vision, strategy, and roadmap aligned with retail business objectives
  • Conduct market research, customer analysis, and competitor benchmarking
  • Identify customer pain points and translate them into product requirements
  • Collaborate with merchandising, pricing, supply chain, and store operations teams
  • Work closely with design, engineering, and data teams to deliver product features
  • Manage product lifecycle from ideation to launch and continuous improvement
  • Prioritize product backlog based on business value, customer impact, and effort
  • Track product performance using KPIs such as sales, margin, conversion, and retention
  • Gather feedback from stores, customers, and stakeholders to improve products
  • Ensure compliance with retail regulations, quality standards, and timelines


Required Skills & Qualifications


  • Bachelor’s degree in Business, Marketing, Technology, or related field
  • 3–7 years of experience as a Product Manager, preferably in retail or e-commerce
  • Strong understanding of retail operations, merchandising, and customer journeys
  • Experience with product management tools (JIRA, Confluence, Aha, etc.)
  • Strong analytical and problem-solving skills
  • Excellent communication and stakeholder management abilities
  • Ability to work in a fast-paced, data-driven environment


Preferred Qualifications


  • MBA or advanced degree
  • Experience with omnichannel retail (online + offline)
  • Knowledge of POS systems, inventory management, or loyalty programs
  • Agile/Scrum product management experience


Key Competencies

  • Customer-focused mindset
  • Strategic thinking
  • Data-driven decision making
  • Cross-functional collaboration
  • Ownership and accountability

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