Product Manager

Join Lazer Technologies as a Product Manager and help shape large‑scale Shopify commerce experiences for leading brands.

About the Company

Lazer is a world‑class digital product studio of 180+ senior engineers and designers who have created products from $0 to $200M in revenue. Our remote‑first organization, headquartered in Toronto, partners with startups, agencies, and enterprises worldwide to deliver high‑performance commerce solutions across the Shopify ecosystem.

The Role

As a Product Manager, you will translate discovery insights into actionable roadmaps, ensuring every project delivers measurable value by balancing commercial, technical, and client needs.

Who You Are

• 3+ years of experience in Product Management or related roles, ideally within a brand, agency, or consultancy.
• Proven track record delivering large‑scale digital commerce projects, including platform migrations from legacy systems (SFCC, Magento, Hybris) to modern SaaS ecosystems.
• Deep familiarity with Shopify Plus and the broader commerce technology stack—ERP, OMS, PIM, CRM, CDP, payments.
• Comfortable collaborating with C‑suite, product, and engineering teams in enterprise stakeholder environments.
• Fluent in agile delivery practices (Scrum, SAFe) and discovery frameworks.
• Exceptional communication and facilitation skills that bring clarity, alignment, and focus to complex projects.
• Technical literacy (APIs, integrations, architecture fundamentals) combined with strong commercial acumen and ROI focus.
• Analytical, detail‑oriented, and skilled at defining and tracking KPIs that measure success and impact.
• Adaptable, thriving in ambiguity, protecting scope, and delivering meaningful results.

Bonus Points If You Have

• Experience supporting multi‑market or international merchants.
• Familiarity with CRO, experimentation, and analytics tools.
• Experience building or scaling a product management practice within an agency.

What You'll Do

Discovery & Scope Definition

• Lead client discovery sessions post‑sale to understand business goals, customer journeys, and operational processes.
• Partner with technical architects, solutions engineers, and delivery managers to define clear project scope and alignment.
• Translate discovery findings into a product vision, measurable objectives, and an agreed scope baseline.
• Support decision‑making around change requests, scope variations, and timeline impacts, balancing commercial, technical, and client needs.

Backlog & Roadmap Management

• Build and maintain a structured product backlog—defining epics, user stories, and acceptance criteria with clarity and priority.
• Facilitate trade‑off discussions with client and internal teams, ensuring alignment with scope and outcomes.
• Own the roadmap and prioritization process for migrations, new builds, and optimization projects.

Collaboration & Execution

• Work closely with delivery managers, technical architects, and engineers to ensure delivery aligns with defined goals.
• Provide continuous product context during sprints, removing ambiguity and safeguarding scope boundaries.
• Support UAT and client enablement before and after releases.

Value Realization & Optimization

• Focus on KPIs tied to conversion, AOV, retention, scalability, and operational efficiency.
• Review delivered functionality with clients, recommending iterative improvements while maintaining scope discipline.
• Act as a strategic product partner, driving growth and long‑term value for enterprise Shopify clients.

Agency & Practice Building

• Help establish Product Management as a discipline within the agency—building frameworks for discovery, documentation, and delivery.
• Mentor peers in product‑led, scope‑driven thinking across teams.
• Contribute to agency thought leadership, developing case studies and best practices for enterprise commerce.

Why Work With Us

• Accelerate Your Growth: Work across multiple industries and cutting‑edge projects with a team that ships fast.
• Maximum Impact: Shape the future of the tech industry by helping ambitious projects reach their potential.
• True Ownership: Everyone ships code and has real autonomy with minimal meetings.
• Continuous Learning: Be part of a team of senior engineers and designers who love knowledge sharing.

Why This Might Not Be For You

• Certainly we leverage AI and modern tools; if you resist, this may not fit.
• We thrive in an autonomous, fast‑moving environment; comfort with ambiguity is required.
• Our consulting approach involves varied projects and direct client interaction—this is not a conventional career path.

Benefits & Perks

• Work from Anywhere—choose your workspace with strong Wi‑Fi.
• Work/Life Balance—our culture supports unplugging and living a full life.
• Employee Care—full healthcare, dental, vision benefits (401k for US employees).
• Unlimited PTO—take at least 15 days a year and more if needed.
• Regular Team Retreats—annual team bonding trips to destinations like the Dominican Republic, Cancun, and Hawaii.