Product Manager – Customer Experience

About the Role

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Did you know there is a victim of identity theft every 3 seconds in the US? Companies and Cyberthieves track, target and profile you online; your name, address, websites you visit, location, passwords, bank accounts and credit cards are just some of the pieces of data you can leave behind or expose online. Gen’s Identity team protects the personal data of millions of customers around the world from being abused or stolen. Working in small, high-energy, driven teams of engineers, designers, go-to-market, and product owners you will develop innovative products to meet the dynamic threat landscape and leverage key technologies like AI to launch new services rapidly. You will be responsible for the end-to-end customer experiences that maximize customer and company value, finding the balance of new product offerings, and the ongoing performance of a suite of services.

What You Will Do in This Role: 

End-to-End Customer Experience: ...