Product Manager - Escrow

Job Title: Escrow Account Product Manager

Job Summary

We are seeking an entrepreneurial and results-driven Product Manager to lead the ground-up development and launch of our bank's new escrow account product line. This role is a foundational position, a PM with a proven track record of bringing complex financial products to market from conception through launch. The ideal candidate will leverage deep domain expertise to navigate regulatory landscapes, define the product architecture, and drive seamless execution across all internal stakeholders.

Key Responsibilities

• Product Vision & Launch from Scratch: Define the end-to-end vision, strategy, and execution plan to launch a new, scalable escrow platform. This includes market validation, business case creation, requirements definition, and full commercial launch.
• Cross-Functional Leadership: Serve as the central hub for product development, driving collaboration across engineering, compliance, legal, risk management, operations, and marketing to ensure cohesive execution and alignment.
• Customer Journey Design: Architect both the digital customer journeys and back-office operational processes to ensure a seamless, efficient, and compliant escrow experience from the first wire transfer to the final disbursement.
• Market Analysis and Opportunities: Conduct in-depth market research to identify industry trends, competitor activities, and new business opportunities, using these insights to shape a unique and competitive value proposition.
• Regulatory & Risk Compliance: Work intimately with legal and compliance teams to ensure all product designs and processes inherently adhere to all relevant financial regulations (e.g., related to the Reserve Bank of India (RBI) or other relevant financial authorities).
• Data-Driven Decisions: Use quantitative data analysis and qualitative user research to define clear, executable product requirements and make informed decisions throughout the build process.
• Stakeholder Management: Effectively communicate the product vision, progress, and resource needs to senior leadership and stakeholders across different business units, maintaining alignment and securing buy-in.
• Performance Monitoring: Define key performance indicators (KPIs) and establish monitoring mechanisms to track product performance, identify growth opportunities, and ensure the successful scaling of the launched product.
• Experience:
• Mandatory Experience: Proven experience (e.g., ~5 years) in product management within the financial services or fintech industry with a track record of successfully launching a core financial product from scratch.

• Domain Expertise: Deep, hands-on understanding of escrow management and transactions, payment systems, digital banking infrastructure, and the associated regulatory landscape . Previous work on escrow, custodial accounts, or similar complex financial holding products is highly preferred.
• Technical Literacy: Familiarity with APIs, agile development methodologies, and experience working closely with engineering teams to build scalable digital solutions.
• Analytical Skills: Strong analytical and problem-solving abilities with experience using data to guide product development and prioritize initiatives.
• Communication: Excellent communication, presentation, and interpersonal skills, with the ability to influence and lead cross-functional teams and senior stakeholders.
• Mindset: An entrepreneurial, proactive, and resilient mindset, comfortable with ambiguity and the fast pace of building a new product line within an established organization.