Job Description

Syniverse is the world’s most connected company. Whether we’re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward.Which is why we work with some of the world’s most recognized brands. Eight of the top 10 banks. Four of the top 5 global technology companies. Over 900 communications providers. And how we’re able to provide our incredible talent with an innovative culture and great benefits.

Who We're Looking For

In this role, the Product Manager III acts as the general manager of a product line and as such determines and executes the product strategy on a global basis, navigating both the company’s short-term and long-term position in the market. The Product Manager leads all activities related to new product development and ideation, monetization, the lifecycle management and evolution of the product, and makes all critical decisions affecting the product with the goal of increasing the revenues and the market share. This role also acts as a mentor and lead to junior team members.

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Some of What You'll Do

Scope of the Role:

  • Direct Reports: This is an individual contributor role with no direct reports

    • Key Responsibilities

  • Determining market size and opportunities for growth for existing and new customers.

  • Defining, executing and maintaining product strategy.

  • Managing, promoting, directing and controlling product line. 

  • Managing product lifecycle, value proposition and annual product plans.

  • Understanding market pricing and opportunities/risks to existing and new customers. Prepare joint sales plans with the sales force.

  • Understanding competitors, their key people, pricing, and product strategies.

  • Providing input into the marketing and training organizations to develop sales collateral and product documentation.

  • Prioritize fixes and coordinate with IT.

  • Meeting with customers and prospects and provide written updates to executive management.

  • Identifying deficiencies with the service that must be corrected.

  • Identifying potential ancillary services and feature functions for the product.

  • Developing business cases to substantiate new initiatives related to the products. 

  • Increase revenues and market share.

  • Making recommendation for reduction plan to reduce product costs.

  • Grooming of product requirements to drive development roadmap

  • Bottom line results expected – growing the number of customers and the revenues for the product.

    • Experience, Education, and Certifications:

  • BS/BA in telecommunications, computer science or relevant field

  • Project Management certification is desired

  • Experience with UI/UX development is a plus

  • Experience in reviewing and negotiating supplier contracts is preferred

  • Experience in Jira highly desired

    • Additional Requirements:

  • Demonstrable knowledge on SS7, Diameter and 2G/3G/4G data roaming and analytics and reporting for those protocols

  • Exprience in mobile messaging and CPaaS

  • Understanding of the Mobile user experience (Pricing, user behavior)

  • Hands-on Product development experience with an understanding of product development process

  • Financial and analytical skills 

  • Excellent presentation and organizational skills, including the ability to manage multiple simultaneous projects and resources

  • Ability to think critically with independent and analytical skillsets and to proactively target market opportunities

  • Strong interpersonal, communications and relationships building skills

  • Ability to lead cross functional teams to achieve common goals and to influence without authority

  • Comfortable working and communicating with all levels of management across the organization

  • Must be able to develop concise functional specifications/requirements documents

  • Familiarity with cloud concepts and understanding hyperscaler architecture

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    Why You Should Join Us

    Join us as we write a new chapter, guided by world-class leadership. Come be a part of an exciting and growing organization where we offer a competitive total compensation, flexible/remote work and with a leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture.

    At Syniverse connectedness is at the core of our business. We believe diversity, equity, and inclusion among our employees is crucial to our success as a global company as we seek to recruit, develop, and retain the most talented people who want to help us connect the world.

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