Job Description
Job Title: Product Support Specialist
About Our Team:
- We are a team of experts in network emulation and testing solutions. Our customers include service providers, network equipment manufacturers, and enterprises who use our products to test, measure, and validate their network designs and devices.
Key Responsibilities:
- As a member of our support team, you will provide exceptional technical support to customers by handling their inquiries efficiently. This involves responding promptly to incoming service requests via phone or email until they are resolved.
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