Job Description
Overview
Pay rate range - $73/hr. to $77/hr.
Hybrid 2-3 days every Monday and Thursday (alternating Fridays).
Job Description
Role mandate: lead and support credit card workstream and support volume. The Digital Product Manager will lead the vision, strategy, and execution of key deliveries for Retail Assisted Channels Platform, ensuring seamless integration across assisted and digital channels. This role bridges business objectives with technology capabilities to deliver modernized, customer-centric experiences for frontline teams and clients. The focus for this leader will be on Credit Card servicing transactions on our Retail Banking Platform.
Responsibilities
- Define and communicate the product vision and roadmap for Credit Card Servicing aligned with the Assisted Channels Platform strategy.
- Own the end-to-end product lifecycle: ideation, backlog prioritization, development, testing, and retirement, working alongside P...
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