Product Quality Engineer

RESPONSIBILITIES 

• Monitor the execution and compliance of field services through an audit and corrective action program.
• Determine the data driven top customer field issues list, verify an owner is assigned and status is reported weekly. 
• Lead cross-functional teams to implement corrective actions through problem solving process. Evaluate completed corrective actions and ensure effectiveness of actions. Recommend appropriate remedial activities.
• Visit customers to proactively see installations and document improvement needs. Visit customers to understand the nature of the issue and get definite corrective action initiated in the organization.
• Track shipments of new products, Pareto and report issues and assist in assigning ownership to the problems.
• Support product transfer process and assist with product audit feedback and early field issue reporting.
• Present reports to the organization regarding Quali...