Job Description

Overview

Product Specialist - Software. At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses!

This role combines an exceptional knowledge of payment processing systems, account management workflows, invoicing and accounting systems, enabling you to navigate and understand the transaction flows and settlement timelines, and compliance requirements that form the foundation of our banking offerings.

Responsibilities

  • Troubleshoot and resolve bug reports raised by Merchant-Facing teams prom...

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