Product Sppt Tech Advisor 1

Role Purpose

Under close guidance or supervision, responsible for monitoring data, perform release operations and escalate to supervisor

Job Description

• Perform scheduled maintenance/release duties for US production.
• Solicits, gathers, and validates information from different sources to identify accuracy of outlet reference record.
• Perform daily monitoring of inbound and outbound files.
• Respond to related queries and email specified contacts
• Work on client specific projects with varying nature and business rules.
• Responsible for maintaining work allocations sheets containing client-required details that vary from one project to another.
• Escalate issues to the project lead or team lead.
• Perform functions as directed by the project lead/supervisor/manager.

Qualifications

• Minimum Education, Experience, & Specialized Knowledge Required:
• Bachelor’s degree i...