Product Support Analyst

Together we are powering the future of Higher Education:
Here at Ellucian, we are motivated by a mission ~ the power of education to transform lives and change the world. We are the global market leader in EdTech for Higher Education, serving more than 2,900 customers and reaching over 22 million students in 50+ countries. We are dedicated to helping Higher Ed thrive by transforming their institutions to agile, digitally connected campuses that enable student success.
About the Opportunity:
The Colleague Product Support Analyst plays a critical role in the success and overall experience of Ellucian customers. As an expert technical resource for Colleague customers, you will make use of your troubleshooting skills to solve complex challenges daily. Your customer service skills will improve on an already stellar customer satisfaction rating as you work with a team of senior technical resources to drive the success of our customers and students across the globe. Are you able to c...