Job Description

Product Support Coordinator

Job Type: Full Time

Location: Hybrid

Reporting to: Product Support Team Leader

Salary: Php 25,000 to Php 28,000

Role Type: New

Job Purpose: This role works closely with Product Managers and suppliers to manage contracts and ensure accurate loading and maintenance of product data in Goway’s systems. The Product Support Coordinator is responsible for entering contracts into the database, maintaining data accuracy, and proactively resolving discrepancies related to pricing, content, and supplier updates.

Responsibilities

  • Work various tickets as assigned
  • Load supplier contracts into the database accurately and in a timely manner
  • Liaise with Product Managers and other internal teams when clarification is needed
  • Review and investigate contract loading errors, supplier changes, and reservation discrepancies re...

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