Job Description

Description

/Preferred Qualifications

As the Product Support Director, you will have the opportunity to lead a global technical support, new product introduction, and product sustaining team of technical support engineers and product engineers. The team supports KLA service support teams, product divisions, and customers by providing problem solving, diagnostic and repairing of complex electro/mechanical equipment, computer systems, software systems/applications, or networking and wireless networking systems. Collaborate with design engineering and software development on design, reliability and maintenance issues. Develop managers, evaluate personnel, and create an efficient operation.

Key responsibilities include:

  • Lead the management to establish operating model, performance measurements, develop and release infrastructure solutions, drive optimize processes and organizational change across PSO organization to continuously improve the Qualit...

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