Job Description

A global support service firm is seeking a Product Support Engineer in Manila to provide 2nd-level technical support. You will troubleshoot complex issues and work with JSON and log files to ensure the client platform operates effectively. The ideal candidate has 3-5 years in IT support, preferably with SaaS platforms. This role supports a remote work setup, and offers a competitive salary between Php 50,000 to 60,000 gross monthly, depending on experience.
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