Product Support Engineer

About Exegy

Exegy is a global leader in intelligent market data, advanced trading systems, and future-proof technology. Exegy serves as a trusted partner to the complete ecosystem of the buy-side, sell-side, exchanges, and financial services technology firms around the globe. Headquartered in St. Louis with regional offices in North America, the UK/Europe and Asia Pacific, Exegy has the global footprint to deliver world-class support and managed services to its customer base of elite financial market participants.

Job Summary

The Technical Product Support Engineer (TPSE) is responsible for proactively managing the technical support relationship between clients and the internal Exegy teams for the Exegy suite of products. The TSE is part relationship manager, customer advocate, part technical support engineer, technical subject matter expert, and part project manager for a defined group of post sales customer accounts.

The TPSE has four overlap...