Job Description

Overview

Product support engineers at Edmund Optics (EO) are responsible for providing pre-sales and post-sales technical support to customers utilizing optical components in a variety of application spaces (. life sciences, biomedical, industrial inspection, semiconductor, R&D, and defense). They are part of a dynamic team that is extensively trained to assist customers with Edmund Optics’ commercial off-the-shelf components and custom manufacturing capabilities. This position is open in either Cherry Hill, New Jersey or Tucson, Arizona.

Responsibilities

  • Provide product and application support to customers contacting us via phone, chat, and email (6hrs/day).
  • Field custom optics requests and determine feasibility based on Edmund Optics’ manufacturing capabilities. Assist with the formal quoting process if the request is feasible.
  • Attend trainings given by 3rd party suppliers to stay up to date wit...

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