Job Description

A leading software company in Cambridge seeks a Product Support Engineer to provide technical support to customers. This role involves troubleshooting issues across various environments, collaborating with product and engineering teams, and creating knowledge-base articles. Ideal candidates will have experience in a technical environment, strong customer service skills, and an understanding of Windows and Linux systems. The position offers a competitive salary of £35,000 – £45,000 and a flexible working model.
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