Product Support Engineer , GCS - CSO : Philippines, Cebu

Overview

The Teradyne Product Support Engineering team is looking for a highly-motivated, energetic, technically driven Engineer to provide world class support to the current and future generations of Teradyne Semiconductor Test Products. This role is enabled by an in-depth knowledge of Teradyne’s product offerings coupled with a desire to provide timely solutions across an evolving customer landscape. The Product Support Engineer role is a dynamic and challenging global support opportunity that spans an array of engineering disciplines.

Duties & Responsibilities

• Manages customer requests and product escalations
• Provide product support to NPI, new installations, and all active installed base
• Coordinate and support PUP and PIP activities at international sites as needed
• Leading the collection, summary, analysis, corrective actions, and reporting of data in alignment with Cebu Repair Team, and Product Engineering
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