Job Description

Position Summary:

OPEX Corporation is hiring for a Product Support Engineer that will function as an extension of the Engineering and Technical Support teams. This position will be responsible for taking the lead on initial installs of software and hardware at customer sites and providing detailed and consistent feedback to increase machine serviceability and product hardening. The Product Support Engineer will be required to travel up to 50% to customer sites across North America and to OPEX facilities in Moorestown, NJ and Plano, TX. 

Responsibilities:

  • Provide system analysis of machine performance and parts usage trends to Engineering.
  • Function as intermediary between Engineering and Technical Support, ensuring both groups are always informed.
  • Take lead on all new/beta HW and SW upgrades, providing ongoing detailed feedback to Engineering and Technical Support.
  • Maintain ability to travel as needed to Customer sites and...

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