Product Support Specialist - Americas

Hello! I’m Charlie, Support Manager at Ashby. I'm excited to share that we're hiring a Product Support Specialist in North America.

Please note: at this time, we are seeking Product Support Specialists to cover weekend shifts, as a tradeoff for a weekday. Specifically, we're looking to hire someone to cover a Tuesday through Saturday schedule, or Sunday through Thursday schedule. Occasional schedule changes may be required to accommodate holidays, coverage gaps, or business demands. You may let us know your preferred working hours in the application.

Over the past few years, we’ve built a team of Ashby experts who delight our customers with their keen attention to detail, deep product knowledge, and fast service. In joining us, you’d bring that same level of world‑class support to our customers.

In this role, you will spend a lot of time working directly with customers. Ashby’s product encompasses a wide breadth, and is quite complex. In this role, you can ex...