Job Description

Job Title: Specialist - Product Support


About Department:

Helpdesk Global, mainly helps the clients from SEA region in resolving the queries they have. Queries will be resolved through

ticketing system.


Position Purpose :

Handle the number of queries that are coming in the form of tickets give the right solution to it after discussing it with the internal team.


Preferred Functional Knowledge:

  • Indian Payroll Knowledge
  • Excellent Written & Verbal Communication
  • Experience into Customer Support


Key Responsibility:

  • Support clients on phone, email or remote support tools in using and deriving maximum value from the application
  • Acquire and maintain a comprehensive understanding of greytHR - in terms of usage, configuration, implementation and value
  • Proacti...

Apply for this Position

Ready to join greytHR? Click the button below to submit your application.

Submit Application